TendraPet is a B2B inquiry-led website for wholesale inquiries, trial orders and OEM/ODM requirements.
Order-Specific Returns and Refunds
Applicable terms will be confirmed in the quotation, proforma invoice, or sales agreement for each order.
Trial orders, wholesale orders and customized orders do not share a universal return or refund policy. Any applicable eligibility, procedure, costs and remedy must be confirmed in the documents for the specific order. This page does not offer a blanket money-back guarantee or fixed return period.
Business Inquiries
Discuss return and refund requirements with sales@tendrapet.com before agreeing an order.
Existing Orders
This page does not replace terms already agreed for an existing order. Please contact sales@tendrapet.com for the terms applicable to that order.