Shipping Policy

Last updated: July 28, 2026

Where We Ship

TendraPet currently accepts orders for delivery within the United States. Product availability may vary by destination and inventory.

Order Processing

Orders are normally processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays begin processing on the next business day.

Estimated Delivery

Estimated delivery within the United States is 6–12 days after dispatch. Delivery estimates are not guarantees. Weather, peak seasons, address issues, carrier disruptions, and other events outside our control may cause delays.

Tracking

When tracking is available, it will be sent to the email address used at checkout. The first carrier scan may take time to appear after dispatch. Contact x17688137822@gmail.com if you need assistance.

Shipping Charges and Taxes

Any shipping charge and applicable sales tax will be shown at checkout before payment. TendraPet does not separately collect import duties for orders shipped within the United States.

Address Accuracy

Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address is incorrect. We cannot guarantee changes after fulfilment begins.

Lost, Damaged, or Delayed Parcels

Email x17688137822@gmail.com with your order number and supporting photos where applicable. We may need to complete a carrier investigation before providing the available remedy.